Jobber is one of the best-known field service apps in the world. It is used by lawn care companies, plumbers, electricians, pest controllers and plenty of cleaning businesses too. It is a solid product, and if you are looking at software you have probably seen its adverts.
The question for a UK cleaning company is whether software designed to suit lots of different trades is the best fit for a business that does one thing: cleaning. This guide looks at what to consider, and why many UK cleaning owners choose a cleaning ERP instead.
Built for every trade, or built for cleaning?
Software that serves many trades has to stay general. That is not a criticism, it is just what it means. A plumber’s day looks nothing like a cleaner’s. Cleaning companies have recurring rounds, rotas, holiday cover, key holding, checklists and before and after photos on every job, and commercial clients who want COSHH registers and site audits.
ProCleanerUK only does cleaning. Every feature is designed around how UK cleaning companies actually work, and every plan includes everything:
- Scheduling and routes: recurring jobs, custom weekly patterns, conflict alerts, Availability Finder, route planning, Customer Away Dates and Reassign Staff.
- Staff app that works offline: GPS, geofenced and NFC clock-in, route recording, late start alerts, checklists, photos and on-site payments.
- Customer app: live arrival tracking, online payments, quote approval, e-signatures, job photos, loyalty points and card tips.
- Sales: quote calculator, quotes with optional extras, Quote Forms, Landing Pages, Marketing Reels, an AI booking chatbot and an AI phone receptionist.
- Finance: automatic and recurring invoicing, overdue reminders, bulk price increases, a financial dashboard, and links to Xero, QuickBooks, Sage, Stripe and GoCardless.
- Payroll and HR: hourly, per job or percentage pay, payslips, holiday and absence management with the Bradford Factor, expenses, mileage and staff contracts.
- Compliance: tender packs with method statements, risk assessments, COSHH register, training records, insurance and accreditations, plus site assessments with scoring.
- Operations: stock, issued equipment, renewals, vehicles with MOT dates, WhatsApp and two-way SMS inbox, team chat and Buddy, the AI admin assistant.
What to check when comparing Jobber in the UK
- Pricing: look at which features are on which plan and what currency you are billed in. ProCleanerUK has every feature on every plan, priced in pounds including VAT, by staff band, with no contracts.
- Recurring cleaning rounds: can it handle different jobs on different days for the same customer, with different staff? ProCleanerUK’s Custom Weekly Patterns do exactly that.
- Holidays and absences: does it manage staff holiday requests, sickness, entitlement and absence reporting? ProCleanerUK includes full absence management, with the Bradford Factor.
- Payroll and payslips: does it work out cleaners’ pay and give them payslips, or will you need a separate payroll system?
- Commercial compliance: can it produce method statements, risk assessments, a COSHH register and a tender pack? Can it score site audits?
- Signal: will your cleaners’ app keep working in basements and rural areas?
Check Jobber’s current plans and features on its own website, as they change over time.
The cleaning-specific features that make the difference
- Site assessments: room by room quality checks rated green, amber or red, with photos, a score and a PDF report for your client.
- NFC clock-in: cleaners tap a tag on site, giving commercial clients proof of attendance.
- Customer Away Dates: skip all of a regular customer’s visits while they are on holiday, and restart automatically.
- Bulk price increases: raise prices across your whole round in one go, with automatic emails to customers.
- Customer tips: customers can tip their cleaner when paying by card, split fairly and paid through payroll.
- Marketing built for cleaners: before and after photos become Marketing Reels and Landing Pages, ready for Facebook groups.
When Jobber might be the right choice
If you run a business that does cleaning alongside other trades, such as gardening or handyman work, a multi-trade tool like Jobber could make sense. If cleaning is your business, a cleaning ERP will usually give you more of what you need without extra apps.
See also our look at ZenMaid in the UK and our guide to the best cleaning software in the UK.
See the difference for yourself
Start your 28-day free trial and put your own customers and staff into ProCleanerUK, or book a free demo and we will walk you through it side by side with what you use now.
FAQs
Is Jobber good for cleaning companies?
Many cleaning businesses use it, and it covers the basics well. It is built to serve lots of trades, so cleaning companies with recurring rounds, payroll, holidays and commercial compliance needs often find a cleaning-specific ERP covers more.
What makes a cleaning ERP different from field service software?
A cleaning ERP is built around cleaning: recurring rounds, checklists, site assessments, COSHH and tender packs, staff absence and payroll, customer away dates and before and after photos, all in one system.
Does ProCleanerUK charge extra for advanced features?
No. Every plan includes every feature. Plans differ only by the number of staff, and prices are in pounds including VAT.
Can ProCleanerUK handle commercial cleaning contracts?
Yes. It includes tender packs, site assessments, NFC clock-in, retainer invoicing and compliance records such as COSHH, insurance and training.
How long does it take to switch?
Most companies are up and running during their 28-day trial. You can bulk upload customers and staff, and free training sessions are included.