Most commercial cleaning companies grow in fits and starts. A contract comes in through a recommendation, then nothing for months, then two tenders at once. The companies that grow steadily do something different: they treat winning commercial work as a process, with a pipeline of prospects and opportunities they work on every week. A CRM […]
Commercial cleaning is a different world from domestic. Instead of one homeowner, you deal with facilities managers, office managers, procurement teams and finance departments. Instead of one address, a client might have several sites with different specifications. Contracts are bigger and longer, and so are the expectations: evidence of attendance, quality reports, compliance documents and […]