Why Settle for Less Than “The One” platform?
In the fast-paced world of cleaning business management, from domestic to commercial services, you need a unified system that handles everything. Stop wrestling with spreadsheets, multiple apps, and fragmented communication. The One Platform is the all-in-one solution built by cleaners for cleaners, designed to consolidate your customers, staff, and operations into a single, powerful command centre.
Every plan, from Bronze to Gold, gives you 100% access to every feature listed below—the only difference is your maximum staff limit.
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📅 Scheduling & Field Operations Mastery
Achieve peak efficiency with intelligent scheduling, route planning, and real-time staff tools, directly cutting down on wasted time and fuel costs.
📱 Staff Mobile App: Your Team’s Command Centre
The Staff Mobile App (a powerful Progressive Web App, or PWA) equips your cleaners to work efficiently right from their phone and gives you complete operational oversight.
- Offline Capability: Core functions work in areas with poor mobile signal (e.g., basements). Data saves securely and synchronises automatically when the cleaner regains connection, ensuring accurate records. No more lost data or inaccurate job logs.
- Daily Schedule & Navigation: Staff get a clear, prioritised list of their jobs. Integrated turn-by-turn navigation ensures they take the most direct route to the next client. Reduced late arrivals and confusion; saving valuable time between jobs.
- Clock-In/Clock-Out & Geofencing: Staff clock in/out directly from the app. Geofencing warns staff if they attempt to clock in too far from the site, preventing time fraud. Accurate payroll and time verification for compliant, secure staff management.
- Proof of Work (Photos): Cleaners upload ‘Before’ and ‘After’ photos for every job. This serves as undeniable proof of service for the client and protection for your business. Improved customer satisfaction and resolution of service disputes.
- Task Lists & Surveys: Job-specific task lists or site survey forms pop up in the app, ensuring every cleaner follows the same protocol. Consistent service quality whether it’s a deep clean or an end-of-tenancy clean.
- HR Self-Service: Staff manage their own holiday requests, report sickness, view/download payslips, and submit expense claims (including mileage and receipt photos). Frees up admin time by decentralising routine HR tasks.
- Document E-Signature: New employment contracts or updated H&S documents can be sent and securely e-signed by staff within minutes. Speedy HR compliance and quicker onboarding of new team members.
- Customer Payments: If enabled, staff can take secure card payments from clients on-site after a job is complete. Instant revenue and improved cash flow by eliminating invoicing delays.
- Communication: The ‘Team Chat’ feature provides direct, real-time conversation between staff and the admin team. Better team cohesion and quick answers, resolving operational issues faster than phone calls or texts.
Scheduling
- Flexible Views & Drag-and-Drop: Use the Month, Week, and Day views with intuitive drag-and-drop functionality to quickly adjust schedules. Saves hours of planning time when responding to client changes or cancellations.
- Complex Recurring Patterns: Easily set up Custom Weekly Patterns (e.g., three hours on Monday, one hour on Wednesday) without manual input. Automated booking for complex clients, saving huge amounts of admin time.
- Automatic Conflict Alerts: The system instantly warns you if you try to book a staff member who is already scheduled elsewhere. Avoids double-bookings, preventing embarrassing client errors.
Route Planning
- Efficient Multi-Stop Routes: The system analyses all scheduled jobs and plans the most logical, efficient route for your cleaning crew. Slashed fuel costs and transit time, saving money on petrol and non-productive driving time.
- “Send Route & Create Jobs”: One-click action converts the final planned route into confirmed, scheduled jobs that instantly appear in your staff’s mobile apps. Seamless workflow from planning to execution.
Advanced Availability Finder
- “Spot Checks” for One-Offs: Instantly find the nearest available slot for a new one-off clean. Quick sales conversion, allowing you to quote and book the client while they are still on the phone.
- “Pattern Checks” for Series: Ensures an entire recurring cleaning series is conflict-free across all dates. Guaranteed long-term capacity and confidence when signing recurring contracts.
💰 Financial Control & Compliance
Streamline your quoting, payroll, invoicing, and accounting processes to ensure accurate cash flow and HMRC compliance.
- Financial Dashboard: Track Total Revenue, Net Profit, and outstanding payments in real-time. Clear view of business health, allowing faster, data-driven decisions on growth and spending.
- Invoicing: Invoices are automatically generated and sent the moment a job is marked ‘complete’ by the cleaner. Automated overdue reminders via email and SMS drastically reduce debtor days. Faster payments and better cash flow.
- Payroll: Run payroll based on verified clock-in times, fixed job amounts, or commissions. Secure payslips and consolidated accountant reports ensure you are ready for year-end submission. Compliance and accuracy guaranteed, running payroll in minutes.
- Xero Accounting & Payroll: Two-way sync automatically sends completed Invoices to your Xero Sales Ledger and submits approved staff Timesheets to Xero Payroll (UK/AU). Eliminates manual data entry and transcription errors for your bookkeeper.
- Sage Payroll Integration: Takes approved working hours and submits them directly to Sage Payroll as Timesheets. Direct payroll submission, simplifying integration with a common UK payroll platform.
- Quote Calculator (Component-Based): Calculate precise job prices and durations based on measurable components (like m² or number of bedrooms). Accurate pricing and increased profit, ensuring quotes are always consistent and profitable.
- Quoting & Site Surveys: Allow customers to digitally accept and e-sign quotes, converting them directly into scheduled jobs. Professional sales pipeline and reduced friction in booking.
- Facilities and Compliance Management: Track mandatory renewal deadlines (e.g., annual window clean) for commercial clients. Visual alerts for expiring certificates (like PAT Tests) ensure compliance and allow one-click renewal job creation. Secures future commercial contracts and ensures legal adherence.
- Integrated Stock Management: Track inventory levels for cleaning supplies and set Re-order Level alerts for low stock. Reduced waste and costs, ensuring teams never run out of vital supplies and facilitating better bulk purchasing.
🚀 Revenue Generation & Automated Selling
These features are designed to automatically capture leads, book cleaning jobs, and drive higher customer value, selling your services 24/7.
- AI Chatbot & Booking: Deploy a 24/7 booking assistant on your website. The Gemini AI personality can understand complex cleaning requests, intelligently upsell related services, and take secure payment. Captures leads out-of-hours and converts visitors instantly, increasing sales volume.
- AI Phone Receptionist (Voice AI): Automates incoming calls. The AI captures details and automatically creates a scheduled job in your admin dashboard. Never miss an incoming sales call. It captures details even when staff are busy and handles basic complaints.
- Discount & Instant-Win Marketing: Embed digital Scratch Cards to generate high-quality leads. Prospects submit their details to claim their prize, instantly becoming a New Lead in your CRM. High-quality lead generation with immediate contact data for follow-up.
- Customer Loyalty & Rewards: An automated rewards system is built into the customer portal. Clients earn points for every job, which they can redeem. Increased customer retention, providing a financial incentive to re-book with you over a competitor.
- Automation Funnels & Sequences: Visually build communication sequences that trigger when a New Lead is Created or a Job is Completed. Hands-free client nurturing, sending automated follow-up emails, review requests, or promotional SMS messages, maximising client lifetime value.
🤝 Customer & Partner Management
Tools to build trust, streamline communication, and manage external relationships, giving your business a professional edge.
- Customer App / Portal: A secure, private portal for clients. Features include Live Technician Tracking on a map (improving trust and reducing “Where is my cleaner?” calls), secure online invoice payment, and job history with Before/After photos. Exceptional customer experience that builds loyalty and trust.
- Documents & Contracts: Create, manage, and send service agreements or contracts. Add signature fields for secure, legally binding e-signatures. Legal protection and efficiency, speeding up the contract process.
- Channel Manager (Hostaway): Automatically sync your short-term rental bookings from Hostaway directly into your scheduler. The system instantly creates a “Changeover Clean” job for every check-out. Automated holiday let cleans for seamless service delivery to property managers.
📩 Communication & Customisation
Ensure consistent branding and reliable messaging across all channels.
- Team Chat & Communication: Start real-time, private conversations with any staff member or customer, or create group chats for specific teams. Internal efficiency, keeping all professional communication in one place.
- Email Marketing & Templates: Design professional, branded emails using a powerful drag-and-drop builder. Use shortcodes (e.g.,
{{customerName}}) to personalise subject lines and content. Professional, branded outreach, boosting open and response rates. - SMS & Push Notifications: Send targeted marketing campaigns or system alerts (e.g., ‘Cleaner is 10 minutes away!’) via SMS or Push Notifications directly to customers who use your PWA app. Timely, high-impact alerts, ensuring messages are seen immediately.
🔑 Ready to Find the Missing Piece for Your Cleaning Business?
The One Platform provides a level of integration and automation unmatched in the cleaning industry. It’s built on a foundation of proven success and designed for maximum growth.
Stop juggling systems and start uniting your business today. Start your free trial