Beyond the CRM – The New Standard for Service 💡 Every modern service provider utilises a CRM (Customer Relationship Management) system to manage their internal data. However, in the competitive cleaning sector, differentiation requires more than just internal efficiency. The true key to growth is a dedicated Customer Portal or Mobile App that extends your […]
Read the full article: Stop Losing Clients in 2026: Why Your Cleaning Company Needs a Customer Portal
If you manage a Soft Facilities Management company—whether you specialise in commercial cleaning, building maintenance, or multi-site property services—you know the intense administrative pressure of compliance. Forgetting a critical Landlord Gas Safety Certificate (CP12) renewal, missing an EICR inspection, or letting a client’s PAT test lapse isn’t just bad business; it’s a colossal legal and […]
Read the full article: Stop Forgetting: Why Soft FM Compliance Requires a Dedicated Renewal Platform
We’ve all been there. It’s 8 AM on a Monday, you’re staring at the schedule, and it already feels like you’re playing a losing game of “Schedule Tetris.” You have 10 “draft” jobs sitting in the system for Thursday. They all have a placeholder time like “09:00” or are just dumped on the day. One […]
Read the full article: From Daily Chaos to Profit: How Our Intelligent Route Planner Builds Your Perfect Day
If you’re still relying on complicated Excel sheets, disparate apps, or outdated paper systems to run your cleaning business, you’re not alone. But you are leaving money on the table. Manual processes lead to: The One is the evolution of service management. Built by industry experts, it unifies your staff, customers, and operations into a […]
Read the full article: 🚀 Stop Waiting, Start Growing: Book Your Personalised Demo of The One Today
The moment you launch your new cleaning company is exhilarating. You have the vision, the motivation, and Starting your new cleaning company is exhilarating. You have the vision, the motivation, and the belief that you can deliver superior service. But the path from a solo operator to a successful, scalable business is often difficult. It […]
Read the full article: Beyond the Mop: 7 Critical Pitfalls New Cleaning Company Owners Must Avoid
The person who visited your “Request a Quote” page and vanished. The one-time client you never heard from again. The leads that just… went cold. This isn’t a failure of your cleaning skills; it’s a failure of your system. The hard truth is: if you don’t have an automated marketing funnel, your cleaning business is […]
Read the full article: What is a Marketing Funnel? And Why Your Cleaning Business is Losing Leads Without One
If you run a successful cleaning or field service scheduling business in the UK, you know that scheduling is the biggest hidden risk. The moment you secure a profitable commercial contract or a complex residential clean, your software should be your biggest ally. Instead, if you’re using a generic system, it If you run a […]
Read the full article: The Critical Need for Custom Weekly Scheduling in Your Cleaning Software
In the dynamic world of field service and cleaning, profitability often comes down to efficiency. If your operational data (job scheduling, staff time, materials used) is isolated from your financial data (invoicing, payroll), you are losing time, risking errors, and making strategic decisions based on outdated numbers. This systemic disconnect is the silent killer of […]
Read the full article: Xero Integration with The One – The Ultimate Cleaning Business Software Solution
Running a modern service-based business is no longer just about getting the job done — it’s about providing seamless customer experiences, streamlining operations, and future-proofing your business with powerful technology. Whether you manage holiday rentals, cleaning teams, trade services, or facilities, you need systems that talk to each other. That’s where Hostaway + The One […]
Read the full article: Why Hostaway + The One Is an Unstoppable DuoSmarter Hosting Starts Here
TThe True, Hidden Cost of Disconnection: Why Automation Glue Fails to Scale Your Service Business. You started your cleaning company by cobbling together a system that seemed cheap and flexible: WhatsApp for staff communication, a Google Form for leads, Google Calendar for scheduling, and Excel for your financials. You might have even introduced Zapier—the automation […]
Read the full article: Still Running Your Cleaning Business on WhatsApp, Excel, & Zapier?