The cleaning industry is rapidly growing in the UK, with the market value of building cleaners forecast to reach 7.11 billion by 2024-25. However, this growth has intensified competition and driven down average net profit margins to as low as 4% for many large contract cleaning companies. This financial pressure means a business plan is […]
Read the full article: The Essential Business Plan: Why New Cleaning Companies Must Start Here
Is your phone line a bottleneck? Every time you miss a call to a customer, a sales lead, or a scheduling request, you’re missing revenue. Voicemail is a customer service graveyard. Now, imagine having a 24/7 AI Receptionist that answers every call immediately, engages customers in a human-like conversation, answers questions about your services, and […]
Read the full article: Stop Wasting Hours: How The One’s AI Receptionist Automates Your Entire Phone Line
If your cleaning business involves moving between job sites, meeting clients, or managing a team outside of the main office, you know the frustration: You get the booking details, but you have to wait until you’re back at a desk to log in and spend 10 minutes manually setting it up. Those days are over. […]
Read the full article: 🎙️ Stop Typing: Schedule Staff On-the-Go with Voice Command AI
In the highly competitive world of UK cleaning services, whether you manage domestic routes or secure large commercial contracts, juggling leads and generating accurate, compliant quotes used to be a major headache. The manual chaos of spreadsheets, disconnected software, and endless admin meant missed opportunities. That era is officially over. The One Platform offers the […]
Read the full article: How To Convert More Cleaning Leads and Reliably Secure Commercial Contracts
Digital Risk Assessment Software: The Fastest Way to Create Site RAMS for cleaning companies For any commercial or residential cleaning business, generating an accurate quote is critical. But in today’s compliance-driven world, safety is non-negotiable. That’s why we’ve revolutionized our Quote Calculator by embedding mandatory Digital Risk Assessment Software. This major upgrade ensures that every […]
Read the full article: The Safety Game Changer: Integrate Digital Risk Assessment Software into Your Quoting
Running a cleaning business is a battle for attention. You are not just competing with other cleaners; you are competing with your client’s busy schedule, their overflowing inbox, and their inherent scepticism. Most cleaning companies treat sales like a megaphone. They shout “Book Now!” repeatedly. If the lead doesn’t answer, they shout it again. This […]
Read the full article: The “Mind-Reading” Funnel: How to Know Exactly When a Lead is Ready to Buy
In the dynamic world of field service and cleaning, labour is your biggest cost and your biggest headache. However, if your operational data (staff scheduling, clock-in times) remains isolated from your payroll data (Sage Payroll), you lose time and risk expensive errors. Furthermore, relying on manual timesheet entry leaves you vulnerable to compliance risks. This […]
Read the full article: Sage Payroll Integration: Perfect Timesheets for Cleaning Businesses
The One Platform: Customer Loyalty Programme In the fiercely competitive world of cleaning services, success is not just about winning new jobs; it’s about building a loyal customer base that secures your recurring revenue. Have you ever wanted software that automatically rewards your customers, guaranteeing they sign back up for their next clean? That capability […]
Read the full article: Boost Retention: Why Your Cleaning Company Needs a Loyalty Rewards App
You have done the hard work. First, you marketed your services effectively. Next, you answered the initial enquiry promptly, and then you calculated the perfect price. Finally, you hit “Send” on the quote, excited to win the job. Then… silence. You wait a day. Subsequently, two days pass. After a week, you eventually assume the […]
Read the full article: Does Your Software Let You Use Your Own Email Domain? (If Not, You Are Losing Business)
In the fast-paced world of professional cleaning services, consistency is the key to customer retention. Yet, scaling a business often leads to one critical bottleneck: inconsistent staff training. When you rely on outdated paper manuals or rushed on-the-job instruction, you risk poor service, damaged equipment, and high employee turnover. If you’re ready to stop forgetting […]
Read the full article: Master Team Performance: The Must-Have Staff Training Software for Cleaning Companies