In the cleaning and field service industry, there are two distinct schools of thought when it comes to managing staff. Neither is strictly “right” or “wrong”—they just prioritise different company cultures.
Some software providers force you into a “Big Brother” style of management, while others are too basic to provide real data. We realised early on that we couldn’t just build for one. We had to build for both.
Whether you run a tight ship with full visibility or prioritise a high-trust, low-oversight environment, our system adapts to you.
Type 1: The “High Trust” Approach (Privacy-First)
The Philosophy: You believe that if the job gets done, the details of how and when exactly are less important. You might have long-standing staff who value their privacy and dislike the feeling of being “watched” by a GPS dot on a map. You want software that removes friction, not adds to it.
The Solution: Express Mode For this type of company, we developed “Express Mode” (powered by our Quick Complete technology).
When enabled, the staff app transforms. It strips away the complex buttons for “Start Journey,” “Clock In,” and “On Route.” Instead, it presents a clean, minimalist interface.
- How it works: Your staff simply see their job list. When they finish a clean, they hit a single “Done” button.
- No GPS Required: Because this mode is designed for simplicity, it does not require location services to be active on the staff member’s phone. This saves battery life and, more importantly, respects the privacy of staff using personal devices.
Result: A friction-free experience. Staff mark jobs as complete, stock is deducted, and invoices are generated—all without a single satellite ping.
Type 2: The “Full Visibility” Approach (Data-First)
The Philosophy: You run a data-driven operation. You need to know exactly when staff arrive to ensure accurate billing, safety, and efficiency. Perhaps you have lone workers and need to ensure they are safe, or you offer customers “Uber-style” tracking so they know when to expect the cleaner.
The Solution: Full Live Tracking & Geofencing For companies that need oversight, our software offers a robust suite of tracking tools that can be toggled on instantly.
- Live Journey Tracking: Staff use the “Start Journey” feature, which utilises Live Location tracking to calculate arrival times and update the back office in real-time.
- Geofence Security: We support Geofence Constraints. You can set a specific radius (e.g., 100 meters) around a client’s property. The system checks the GPS coordinates before allowing a staff member to clock in. If they are at a coffee shop down the street, the app prevents the check-in until they are actually on-site.
The Result: Complete operational awareness. You have proof of attendance, accurate timestamps for payroll, and the peace of mind that comes with knowing where your fleet is.
The Universal Standard: Signed Checklists
While you may have different approaches to tracking attendance, the need for Quality Assurance is universal.
We have bridged the gap by ensuring that Signed Checklists are available in both modes.
- Guaranteed Quality: You can require staff to tick off specific tasks and digitally sign the job off before they are allowed to complete it.
- Accountability without Surveillance: This is perfect for the “High Trust” model. You might not know where they are every second, but their signature on the checklist guarantees the standards were met before they left.
The Best of Both Worlds
The beauty of our platform is that you aren’t locked into one mode forever.
You might start with Express Mode to get your team used to using an app without overwhelming them. Later, you might graduate to full tracking. Or, you might use full tracking for new hires during their probation period and switch to Express Mode for your most trusted supervisors.
We don’t dictate how you run your company; we just give you the switches to run it your way.
Want to see it in action?
You don’t need to jump through hoops or fill out long forms to see how this works.
Just ask Buddy!
He is our smart AI assistant waiting in the bottom-right corner of your screen. Go ahead and say hello and ask him to “Book a demo”, and he will get you sorted in seconds.