Mobile App: Unrivalled Productivity in the Field

Your cleaning business’s success hinges on your field team. At ProCleanerUK’s The One Platform, our mobile app is engineered to be their ultimate partner, putting unparalleled power, communication, and efficiency directly into their hands. Designed for the real-world demands of UK cleaning operations, our app ensures uninterrupted productivity and seamless management, no matter where your team is.

1. Unrivalled Offline Reliability: “No Signal, No Problem!” 

This is our cornerstone feature, a game-changer no other cleaning software offers.

• Works Without a Signal: Unlike competitors whose apps crash, our mobile app continues to function perfectly even if the signal drops. Cleaners can complete bookings, fill out forms, and log details in basements, remote areas, or large buildings, and all information automatically syncs to the system when they return to an area with connectivity. This ensures your operations are never interrupted.

• Progressive Web App (PWA) Distribution: Access is faster and more secure. Instead of relying on traditional App Stores, staff install “The One” directly onto their device’s home screen via a single link. This PWA model ensures quicker updates, enhanced security, and a true native-app feel on all Android and Apple devices.

• Dedicated Notifications: Staff receive instant, reliable Push Notifications directly on their home screen for new jobs, schedule changes, or messages from the admin team.

2. Intuitive Job Management & Flawless Execution

Empower your cleaners with all the information and tools they need to perform every job perfectly.

• Mandated Checklists & Task Lists: Ensure thoroughness and consistency. Our app provides detailed checklists for every cleaning job, which can be made compulsory. Cleaners view and complete specific tasks directly in the app, ensuring instructions are followed every single time, leading to consistent service quality and satisfied customers.

• Real-Time Job Notifications: Keep everyone informed. Our dynamic notification system ensures cleaners are always instantly alerted when jobs are added or edited, helping them stay updated on assignments and schedule changes.

• “Set When Cleaners Can Start Jobs”: Maintain operational control. You can precisely set how long before the actual booking cleaners can begin their job, or deactivate this for full flexibility.

• Route Preview & Google Sat Nav: Prevent lost time and wrong turns. Cleaners can view their entire optimized daily route in advance to plan their journey, and leverage integrated Google Maps Sat Nav for real-time navigation directly to every job, ensuring punctuality.

• Request Job Photos (Mandatory or Optional): Enhance transparency and quality control. You can request (or mandate) cleaners to upload Before and After photos of each job, providing visual documentation that cleaning standards are met.

• Site Survey & Quoting Tools: Staff can access the Component-Based Quote Calculator on-site to conduct detailed site surveys and instantly generate accurate price estimates, which are immediately sent back to the admin dashboard for review.

3. Smart Workforce Management & Seamless HR Integration

Streamline your HR, boost accountability, and empower your team with self-service features directly from their mobile device.

• Geo Ping Clock-in & Clock-out: Ensure accurate attendance and location. Access both locations when your cleaners clock in and clock out, providing a handy feature to verify they are where they need to be.

• 15-Minute Job Start Alert: Stay proactive. Receive an instant alert if a cleaner hasn’t started a job within 15 minutes of the scheduled time, allowing for quick adjustments.

• Late Notification Button: Facilitate instant communication. If a cleaner is running late, they can simply press a button in the app to notify admin and/or the customer of their delay, along with an estimated arrival time, keeping everyone informed.

• Cleaners Set Their Own Availability: Offer flexibility. Cleaners can directly set their availability through the mobile app, which you can turn on or off for complete control over scheduling.

• Manage Holidays & Sickness: Simplify HR requests. Cleaners can book holidays or report sickness directly from their app, with requests alerting the admin dashboard for quick management and reaction.

• Submit Expenses & Mileage: Staff can submit detailed expense claims, including automatic mileage calculations and the ability to upload receipt photos which are scanned using OCR technology to save manual data entry.

• Track Jobs, Payslips, & Earnings: Provide transparency. Cleaners can monitor their assigned jobs, view their entire payslip history, and track earnings in real-time within the app, ensuring transparency and job satisfaction.

• Digital Contract Signing: Staff can review and provide secure e-signatures for employment contracts, NDAs, or other documents sent from the admin team, keeping all HR paperwork paperless and compliant.

4. Real-Time Communication & Simplified Operations

Keep your entire team connected and informed, reducing confusion and boosting efficiency.

• Real-Time Team Chat (NEW): Our powerful messaging feature allows for seamless communication. Admins can create Group Chats for teams or send direct, one-on-one chats to any cleaner, visible via the app, centralizing all work communications.

• Simplify App Mode for Non-English Speakers: Enhance usability for all. This feature allows admins to streamline the app’s interface for non-English speaking cleaners, removing complex features and simplifying navigation for greater accessibility.

• Internal Knowledge Base Access: Empower staff to self-serve. Staff can access an internal knowledge base containing your company’s video tutorials, standard operating procedures, and training articles directly in the app.

5. Seamless Payments from the Field

Empower your cleaners to collect payments directly, streamlining your financial processes.

• Take Payments from the Mobile App: Offer ultimate convenience. Our secure payment processing feature allows cleaners to take card payments on-site using your Stripe integration, ensuring fast, convenient, and secure transactions for both clients and cleaners.