ProCleanerUK

Your Desktop Management System: The Ultimate Control Hub

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ProCleanerUK Desktop Management System: Unrivalled Power for Your Cleaning Business

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In the fast-paced world of cleaning services, managing your operations seamlessly is no longer an option – it’s a necessity. At ProCleanerUK, our cleaning management software is the central command hub for your entire cleaning business, designed to deliver efficiency, control, and growth. We’ve engineered a comprehensive, intuitive platform that empowers both domestic and commercial cleaning companies across the UK to streamline every single task. Discover how our advanced features put you in complete control, transforming administrative burdens into strategic advantages.

Intelligent Scheduling & Dynamic Diary Management

Stop the scheduling chaos. Our system puts you in command of your entire workforce with smart, flexible diary tools.

  • Drag & Drop Scheduling: Effortlessly assign, adjust, and reschedule jobs in real-time with an intuitive, visual drag-and-drop diary system. Quickly add new bookings and make instant adjustments, enhancing operational efficiency and responsiveness.

  • Multi-View & Colour-Coded Calendar: Gain instant clarity over your entire operation. Personalise your calendar by setting distinct colours for individual cleaners or teams, allowing you to quickly view and manage schedules at a glance. Choose from various diary options to suit your company’s unique workflow.

  • Intelligent Availability Finder: Instantly find open slots for new bookings by searching your calendar based on staff, date range, and job duration. Eliminate manual calendar scanning and book complex jobs in seconds.

  • Advanced Job Patterns: Simplify recurring bookings. Set up automated job patterns for daily, weekly, bi-weekly, monthly, or the highly flexible Custom Weekly Patterns (different jobs/times on different days) to manage even the most complex cleaning contracts effortlessly.

  • Dynamic Route Optimisation: Plan the most efficient multi-stop routes for your staff with built-in route optimisation tools. Save fuel and time by automatically sequencing jobs for the shortest path, which is sent directly to the staff app.

  • Hostaway Channel Manager: Automatically sync bookings from Hostaway to instantly create scheduled Changeover Clean jobs in your calendar. This integration supports real-time updates and cancellations, making it essential for property management clients.

  • Manage Individual Cleaners or Teams: Oversee your entire workforce with precision. Our comprehensive management feature allows you to efficiently manage individual cleaners and entire teams, enhancing operational control and ensuring tasks are assigned and monitored effectively.

Comprehensive Workforce & HR Automation (Core Functions)

Beyond just managing jobs, our system takes the hassle out of staff management, ensuring your team is productive, compliant, and well-cared for.

  • Integrated HR System: Centralise all your staff management. Create detailed profiles, manage holidays and sickness, and automate key HR tasks directly within the platform.

  • Staff Training & Compliance Modules: Ensure your team is ready for any task. Create and assign mandatory digital training courses with video lessons and interactive quizzes. Track completion rates and pass scores to guarantee safety and service standards before staff step on-site.

  • Automated Payrolls: Simplify complex payroll. Our robust automated payroll system accurately calculates wages based on clock-in/out times, mileage tracked during jobs, and custom pay rates. It allows for manual payslip adjustments before finalisation and can generate payslips, Sage Payroll exports, and accountant-ready summary reports in minutes.

  • Flexible Pay Rate Automation: Adapt to your payment structures. Easily set different pay rates per booking type (e.g., end-of-tenancy cleans), for weekends, or for bank holidays, and our software automates the calculations.

  • Holidays & Sickness Management (App Integrated): Empower your cleaners. Staff can book holidays or alert you of sickness directly from their mobile app, and you can seamlessly manage and approve these requests from your desktop dashboard.

  • Job Share & Split Wages: Optimise team allocation. Invoice customers for the full job duration while our software automatically calculates and splits wages accurately between multiple cleaners working concurrently (e.g., two cleaners working one hour each on a two-hour clean).

Market-Leading Forms & Dynamic Document Management

Eliminate paperwork, ensure compliance, and boost sales with our advanced, fully integrated forms and document solutions – a true market leader in cleaner management software.

  • Mandated Forms for Every Booking: Guarantee consistency and accountability. You can mandate specific forms (e.g., pre-cleaning checklists, quality reports) to be completed for every booking, ensuring your team makes no mistakes and any issues are reported instantly. This takes quality control to the next level.

  • Component-Based Quote Calculator: Generate highly accurate quotes based on on-site components like bedrooms, bathrooms, and square meters ($\text{m}^2$), automatically adjusting time and price based on Service Level (e.g., deep clean) and Site Condition.

  • Dynamic Web-Based Forms: Turn website visitors into leads. Create professional quote forms, booking forms, and marketing enquiry forms that can be easily embedded directly onto any page of your website.

  • Branded Forms & URLs: Enhance your professionalism. Forms are generated with a unique URL that can be easily shared via text or WhatsApp. For ultimate branding, our subdomain creation feature allows your forms to display your company name (e.g., yourcompany.procleaneruk.co.uk/form).

  • Documents & Digital E-Signature: Go paperless and secure. Create or upload your own crucial documents (contracts, health & safety policies, service agreements) and send them directly through the platform for secure digital signature from cleaners, prospects, or customers. All signed documents are neatly stored within their profiles for easy access and audit.

  • Photographs Automatically Uploaded: Enhance transparency and accountability. Cleaners can take photos which are automatically uploaded to the dashboard, providing visual documentation. This can be made compulsory for specific jobs or tasks for thorough proof of work.

Seamless Client, Financial & Compliance Automation

Streamline your billing, improve cash flow, and impress your clients with effortless financial management.

  • Automated Invoicing, Xero & Sage Integration: Simplify billing and accounting. Invoices are generated automatically upon job completion. Our enhanced integrations with Xero and Sage Payroll provide seamless synchronisation, sending approved invoices and payroll timesheets directly to your accounts ledger.

  • Service Renewal Tracking: Set mandatory renewal deadlines for customer assets like PAT Tests and track expiring Gas Safety or EICR certificates. The system flags due dates and allows you to book a renewal job directly from the alert.

  • Marketing Automation Funnels: Design and launch powerful, multi-channel marketing campaigns using a visual, drag-and-drop funnel builder. Trigger sequences based on events like new leads or completed jobs. Nurture clients with a timed series of emails, SMS, and Push Notifications, all built with a drag-and-drop interface and analysed with detailed performance metrics.

  • Integrated Customer Loyalty Programme: This automated rewards system is built directly into the customer portal. Customers earn points for every job, increasing their Customer Lifetime Value (CLV) and reducing churn by creating a financial incentive to re-book with your company. You maintain full control by defining the point value (e.g., $£0.01 \text{ per point}$) and minimum redemption thresholds. Redemptions are fully automated, deducting points and generating a Voucher Code.

  • Discount & Instant-Win Marketing: Use our digital Scratch Card feature, which you can embed anywhere (emails, social media) to generate high-quality leads. Prospects submit details to claim their prize (controlled by you), instantly creating a New Lead or a Quote Request in your CRM, depending on whether they are a new or existing client.

  • Gemini AI Chatbot Upselling: The embeddable Chatbot uses the powerful Gemini AI to handle customer bookings and intelligently upsell additional services (like an oven clean or carpet treatment) during the conversation, securing a higher average job value. It even performs conflict checks against your live schedule.

  • Zapier, Make & Webhooks: Connect your business to the world. Use our Webhooks and API to integrate with Zapier or Make, allowing you to automatically create leads from Facebook, sync with external CRMs, or trigger custom workflows instantly.

  • Take Card Payments: Offer modern payment convenience. Seamless integrations with Stripe (for instant card payments).

  • Send Quotes: Streamline your sales pipeline. Create and send professional quotes directly to potential clients from your dashboard, ensuring accurate and timely estimates.

  • Automated Emailing & Text Reminders: Enhance communication. Our advanced systems automatically send essential updates and notifications via email and text message reminders to cleaners and customers regarding appointments, reducing missed jobs and enhancing efficiency. Users can opt out of automated communications.

Real-time Oversight, Insights & Unmatched Reliability (Core Control)

Maintain ultimate control over your operations with real-time visibility, crucial data, and an unbreakable connection.

  • Financial Dashboard: Get a real-time pulse on business health. Track Total Revenue, Gross Profit, Total Expenses, and Net Profit. Visualise performance trends over time and monitor outstanding client balances instantly.

  • Interactive Dashboard & Live Notifications: Monitor your business in real-time. Our powerful dashboard allows managers to oversee cleaners, perform online job actions, and track earnings, all with live notifications keeping you informed about job status, messages, and holiday requests without needing to refresh the page.

  • Live Cleaner Tracking & Mileage: Always know where your team is. Our robust live cleaner tracking feature allows managers to monitor cleaners’ real-time locations via a map on the dashboard, with the mobile app automatically recording mileage for accurate payroll reimbursement.

  • Expense Management & OCR Scanning: Streamline staff expenses. Staff can upload receipts via the app, where OCR technology automatically scans and extracts details for quick approval, keeping your budget tracking precise.

  • Integrated Stock Management: Track inventory of chemicals and materials, set low stock alerts, and deduct items used on a job directly from inventory when a cleaner completes a task, ensuring full control over profitability.

  • Team Chat: Foster seamless internal communication. Admins can create group chats for teams or start direct, one-on-one conversations with any staff member or customer, all within the platform.

  • Create Sub-Admin Accounts: Delegate effectively. Allow managers to delegate responsibilities and manage specific tasks while maintaining control over sensitive information and ensuring data privacy.

  • “No Signal, No Problem”: The ProCleanerUK Promise: Your operations are never interrupted. Our mobile app continues to work perfectly even if the signal drops. Your cleaners can complete tasks and bookings, and all information automatically updates to the system when they return to an area with connectivity. This core feature ensures unparalleled reliability in the field.