customer mobile app
A Premium Service Portal for Your Valued Customers
In today’s competitive service industry, providing an exceptional customer experience is what sets you apart. “The One” offers a dedicated, self-service customer portal that transforms how your clients interact with your business. We provide a sleek, intuitive, and secure platform that gives your customers the transparency, control, and convenience they expect, building loyalty and reducing your administrative workload.
Discover how our advanced customer-facing features provide a five-star experience from start to finish.
1. Unmatched Transparency & Live Progress Tracking
Stop the “where are they?” phone calls and build trust by giving your customers a clear view of their service every step of the way.
Live Technician Tracking: Eliminate guesswork with a live map view of your technician’s journey. Customers get real-time ETAs and automatic delay notifications, boosting their confidence and satisfaction.
Complete Job History & Photo Logs: Clients have their entire service history at their fingertips. They can review past appointments and view before-and-after photos uploaded by your team, providing a complete and transparent record of work done.
2. Complete Self-Service & Account Management
Empower your clients with the convenience to manage every aspect of their service, whenever they want, all in one place.
Approve Quotes & Sign Contracts: Streamline the sales process. Customers can review and approve new quotes and securely sign contracts with a digital signature directly within their portal.
Secure Invoice Payments: Improve your cash flow and offer modern convenience. Clients can view outstanding balances and pay their invoices securely online at any time.
Appointment Management: Give customers control over their schedule. The portal allows them to easily manage their upcoming appointments.
3. Seamless Communication & Direct Support
Keep the lines of communication open and ensure your customers always feel supported and connected to your business.
Direct Admin Chat: Provide instant support with a built-in, real-time chat feature that allows customers to communicate directly with your admin team for quick resolutions and updates.
New Quote & Service Requests: Drive new business effortlessly. Customers can easily request new quotes or book emergency services directly through the app, ensuring you never miss an opportunity.