General & Getting Started
What is ProCleanerUK?
ProCleanerUK is an advanced, comprehensive management software solution specifically designed for cleaning companies in the UK. We provide an all-in-one platform to streamline your scheduling, HR, payroll, client management, invoicing, and field operations, helping you boost efficiency and grow your business.
Who is ProCleanerUK designed for?
ProCleanerUK is designed for both domestic and commercial cleaning companies of all sizes across the UK. Whether you’re just starting out or managing a large team, our software provides the tools you need to operate professionally and efficiently.
What is "The One"?
“The One” is the brand new version and flagship software platform, comprehensively re-engineered from the ground up to be more powerful, versatile, and scalable for the entire service sector, including cleaners, electricians, gardeners, and plumbers. It is an evolution of our successful ProCleanerUK software, now featuring amazing new capabilities. The platform unifies your customers, staff, and operations into a single command centre built for growth and featuring all the next-generation tools your business needs.
How can I see the features of "The One"?
You can explore all of “The One’s” features and see a comprehensive breakdown of our platform’s capabilities by visiting our dedicated hub The One. You can also use the Feature Finder tool on this page to quickly search for specific tools.
How long has ProCleanerUK been established?
ProCleanerUK has been live and actively supporting UK cleaning businesses since June 2024, constantly evolving and improving our platform based on real-world feedback from our subscribers.
How is "The One" different from ProCleanerUK?
“The One” is the next chapter in our software development, created as a more powerful and versatile platform for the entire service industry, not just cleaning companies. It is a fully scalable solution inspired by the success of ProCleanerUK and designed for any business needing advanced operational tools.
What is "The One" (for cleaning companies)?
“The One” is a comprehensive software platform designed for the entire service sector. It is an evolution of our successful ProCleanerUK software, re-engineered to be more powerful, versatile, and scalable for any service business. It is the ultimate platform for professional cleaning businesses who need an all-in-one command centre for growth.
Who is "The One" best suited for in the cleaning industry?
“The One” is built for any service business, but it’s the ultimate solution for large-scale domestic, commercial, and specialist cleaning companies (like post-construction or end-of-tenancy specialists) who demand more advanced features, scalability, and integration capabilities than standard software offers.
Features & Capabilities
What are the core features of ProCleanerUK's software?
ProCleanerUK offers a comprehensive suite of features, including:
- Intelligent Drag & Drop Scheduling & Dispatch
- Robust Client Relationship Management (CRM)
- Automated Invoicing & Payroll
- Integrated HR System with staff management, holiday, and sickness tracking
- Market-leading Form Creator & Document Management with e-signatures
- Live Cleaner Tracking & Mileage Tracking
- Real-time Reporting & Analytics
- A unique, offline-capable Mobile App for field teams.
What makes your mobile app unique?
Our mobile app is a true game-changer: it’s the only cleaning software app in the world that does not need a signal to operate! Your cleaners can complete bookings, fill out forms, log time, and access all job details even in basements, rural areas, or signal-dead zones. All information automatically updates when a signal is restored, ensuring uninterrupted productivity and no data loss.
Can the software be customised to my company's specific workflow?
Yes, absolutely! ProCleanerUK is designed for incredible flexibility. Our “feature moulding” capability allows you to adapt and configure each feature to suit your existing operational workflow, ensuring a seamless transition and a system that works precisely how your business runs.
How does your Form Creator and Document Management stand out?
Our recently enhanced Form Creator and Document Management process is a market leader. You can create:
- Quote forms, web-based booking forms (with your own branded subdomain URL!), and marketing forms.
- Mandate specific forms to be completed for every booking, ensuring no mistakes and instant issue reporting.
- All forms are accessible within the cleaners’ and staff members’ apps. You can also upload your own documents (like contracts, or health & safety policies) and send them for secure digital signature to cleaners, prospects, or customers, all centrally stored.
Does ProCleanerUK handle payroll and HR functions?
Yes, our platform includes a comprehensive HR System for managing staff profiles, holidays, and sickness. We also offer a sophisticated Automated Payroll system that handles calculations (including PAYE options like National Insurance, Tax, and Employers National Insurance contributions) based on clock-in/out times and mileage, generating payslips automatically.
Can I manage both domestic and commercial cleaning operations?
Yes, ProCleanerUK is specifically designed to meet the diverse needs of both domestic and commercial cleaning companies across the UK. Our flexible features and customisation options allow you to tailor the software to your specific type of cleaning business.
Support & Community
What kind of customer support do you offer?
We offer dedicated real-time support via a landline number. Our aim is to provide prompt and reliable assistance whenever you need it, ensuring your business runs smoothly.
Do you have a user community?
Yes, we have an active Facebook Insider Group for our subscribers. This community allows you to connect with other ProCleanerUK users, share insights, and even directly provide feedback and feature suggestions that influence our software’s ongoing development.
Technical & Access
Is the software accessible on different devices?
Yes. Your main management dashboard is desktop-based for comprehensive control, while our powerful mobile app is available for both Android and Apple devices, ensuring your field team has all the tools they need on the go.
How secure is my data with ProCleanerUK?
We prioritise your data security. Our software adheres to stringent security protocols and is fully compliant with UK regulations, including the General Data Protection Regulation (GDPR), ensuring your client and business data is handled with the utmost care and privacy. Here is our ICO Registration Number.
Pricing
Is ProCleanerUK a contract, or is it a rolling subscription?
ProCleanerUK operates on a flexible 30-day rolling subscription. There’s no long-term contract to tie you in. You can cancel at any time, giving you complete control and flexibility over your service.
How does ProCleanerUK's pricing compare to other cleaning management software?
We offer competitive pricing designed to provide exceptional value for money, especially given our market-leading features like the offline mobile app and comprehensive forms/document management. For detailed information on our flexible pricing plans, please visit our dedicated Pricing Page.