ProCleanerUK

Cookie Policy

ProCleanerUK Cookie Policy

Last updated: [01 January, 2025]

Introduction ProCleanerUK Limited (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit our website, and any future international domains) and use our services and mobile app. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use. This policy applies to all users globally, including those within the UK, European Union (EU), and United States (US).

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners. Cookies enable the website to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cookies can be categorised by their lifespan (session or persistent) and their origin (first-party or third-party).

2. How We Use Cookies

We use cookies for various purposes, including:

  • Website Functionality: To make our website work correctly and allow you to navigate effectively.
  • Performance & Analytics: To understand how you interact with our website and services, helping us to improve user experience and the functionality of our platform.
  • Advertising & Marketing: To deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.
  • Security: To enhance the security of our website and services.

3. Types of Cookies We Use

Below is a breakdown of the types of cookies we may use on our website and mobile app:

3.1. Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work.

3.2. Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

  • Google Analytics: We use Google Analytics to collect information about how visitors use our website. This includes data such as pages visited, time spent on pages, and traffic sources. This helps us understand user behaviour and improve our website. For more information on Google’s privacy practices, visit Google’s Privacy Policy.
  • Facebook Analytics: We use Facebook Analytics to track user activity and engagement on our website. This helps us understand how our marketing campaigns perform and how users interact with our content. For more information on Facebook’s privacy practices, visit Facebook Privacy Policy.

3.3. Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

3.4. Targeting and Advertising Cookies

These cookies may be set through our site by our advertising partners (e.g., Google Ads, Facebook Ads). They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

4. First-Party vs. Third-Party Cookies

  • First-Party Cookies: These are cookies set by the website you are visiting (i.e., by ProCleanerUK). They are typically used to remember your preferences or to track your activity on our site.
  • Third-Party Cookies: These are cookies set by a domain other than the one you are visiting. They are often used for advertising or analytics services provided by third parties (e.g., Google, Facebook).

5. Session vs. Persistent Cookies

  • Session Cookies: These are temporary cookies that remain in your browser’s cookie file only until you close your browser. They are used for tasks like maintaining your login session.
  • Persistent Cookies: These remain in your browser’s cookie file even after the browser is closed, for a longer period (which depends on the lifespan of the specific cookie). They are used to remember your preferences or actions over multiple visits.

6. Your Choices: Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

  • Our Cookie Consent Banner: When you first visit our website, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by revisiting this banner (often accessible via a link in the footer of the website).
  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can often configure your browser to:
    • Notify you when you receive a cookie.
    • Block all cookies.
    • Delete cookies already stored on your device. For more information on how to manage cookies through your browser, you can consult your browser’s help menu or visit sites like All About Cookies or AboutCookies.org.
  • Opt-out Links for Advertising:
    • You can manage your preferences for Google’s advertising cookies by visiting Google’s Ad Settings: https://adssettings.google.com/.
    • For Facebook ads, you can adjust your preferences via your Facebook account settings.
    • You can also opt out of targeted advertising from participating companies through the Digital Advertising Alliance (http://www.aboutads.info/choices/) in the US, the Digital Advertising Alliance of Canada (http://youradchoices.ca/choices/) or the European Interactive Digital Advertising Alliance (http://www.youronlinechoices.eu/).

Withdrawal of Consent (UK/EU Users):

If you are within the UK or EU, where we rely on your consent to place cookies, you have the right to withdraw that consent at any time through our cookie consent banner or your browser settings as described above. Please note that withdrawing consent may affect the functionality or features of our website.

7. Changes to This Cookie Policy

We may update our Cookie Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Cookie Policy on this page. We will also update the “Last updated” date at the top of this Cookie Policy. You are advised to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Cookie Policy, you can contact us: